Terms of Service

Wedding QR Code is operated by D-EFFCON ("we", "us", "our"), an Australian business. We run the website at weddingqrcode.app and the app at events.weddingqrcode.app.

These terms are the agreement between you and us. They apply when you create an account, buy a plan, create an album, or upload photos or videos to someone’s album as a guest. By doing any of those things you accept them. If you do not accept them, please do not use the service.

We are an Australian business selling to Australian customers, so the Australian Consumer Law applies to what we sell you. Nothing in these terms takes away a right that law gives you — see the section on Australian Consumer Law and our liability below.

• Host (also "you", or the account holder) — the person who creates the account, buys the plan and owns the album. Usually one or both members of a couple.
• Guest — anyone who uploads to an album using its QR code or link. Guests do not create accounts and do not sign up for anything.
• Album — the private collection of photos and videos for one event, with its own QR code and sharing link.
• Folder — on the multi-event plan, the container holding several albums inside one 15-day window. A folder has no QR code of its own and accepts no uploads.
• Content — any photo, video or other file uploaded to an album, by you or by a guest.
• Plan — what you buy: Free, Single event, or Multi-event, plus any add-ons.
• Hosting period — the time your album stays live and downloadable. Six months from your event’s start date on a paid plan, unless you extend it.

To create an account and buy a plan you must be at least 18 and able to enter into a contract.

Please give us accurate details when you sign up and when you create an album. Your event date matters more than the rest: it is what your hosting period is measured from, and it is set when the album is created.

Keep your sign-in details to yourself. You are responsible for what happens under your account, and you should tell us as soon as you can if you think someone else has got into it.

Guests do not create accounts — they reach your album through the QR code or link you share. If a guest is under 18, they should have a parent or guardian’s permission before uploading, and as the host you should not invite uploads from children without it.

A plan covers one event. On the multi-event plan it covers the events you hold inside a single 15-day window. Your account, album, QR code, link and plan are personal to you — you may not sell, resell, transfer, assign, sublicense, lend or gift them to another person or couple.

You also may not empty an album out and reuse it for a different event. On the paid plans the product enforces this rather than just asking: deleting an album removes its photos and videos, but the album record stays and keeps occupying the slot you bought, so delete-and-recreate gains nothing. If you have another event, it needs another plan.

If we reasonably believe a plan has been resold, transferred or reused this way, we may suspend the album. We will contact you first wherever we reasonably can, and give you a chance to explain — and if we have got it wrong, we will put it back and make it right.

What you get:

• A private album with its own QR code and sharing link
• Guest uploads of photos and videos, with no app to install and no account to create
• Your own gallery view, where you can see, manage and remove anything in the album
• Download of individual files or the whole album
• Plain and print-ready QR code designs for your signage, invitations and table cards
• Storage and hosting for your hosting period, and reminder emails before it ends

You choose whether guests can see the whole album or only the files they uploaded themselves. That setting is yours to change at any time while the album is live.

What we do not do

The product is deliberately narrow, and some of that is a commitment rather than a roadmap gap:

• No face recognition, and no AI analysis of your photos. We do not group photos by person, tag people, score or rank your photos, or run automated moderation over them. We do not use your content to train machine-learning models, and we do not give it to anyone else to train theirs.
• No social features. There is no feed, no public profile, no comments and no sharing to anywhere outside your album.
• No planning suite. No seating charts, guest books, websites or RSVPs. One job, done properly.

If that ever changes, it changes here first. We will not quietly start running analysis over content that was uploaded on this promise.

• Free — one live album at a time, up to 10 photos or videos, 2 GB. It exists so you can try the whole thing before the real day. Deleting a free album removes it immediately and frees the slot; there is no restore step and no hosting expiry.
• Single event — $29 one-time — one album, 25 GB, unlimited guests, hosted for 6 months.
• Multi-event — $89 one-time — unlimited albums inside one 15-day window, 100 GB shared between them, unlimited guests, hosted for 6 months.
• Extra storage — $5 per 10 GB — added to an album or a folder at any time.
• More hosting — $15 for 6 months, or $25 for 12 months — added before or after your hosting period ends, within the 60-day window described below.

All prices are in Australian dollars and are one-time payments, not subscriptions. For customers in Australia the price shown includes GST. Supplies to customers outside Australia are GST-free, so no GST is charged on them. The price you see at checkout is the price you pay.

We may change our prices. A change never affects a plan you have already bought.

Discount and creator codes work as described where you find them. One code applies per purchase, a code cannot be applied after payment, and we may withdraw or expire a code at any time — which does not affect a purchase already made with it.

Payments are processed by Stripe. Your card details go to Stripe, not to us — we never see or store them. Stripe’s own terms apply to the payment itself.

Payment is up front. Your plan applies to your album as soon as the payment clears, which is usually immediate.

Receipts and invoices are issued through Stripe and carry the D-EFFCON entity name.

30 days to change your mind

If you want your money back within 30 days of your purchase, email us and we will refund it in full. You do not need a reason. This covers plans, extra storage and hosting extensions, measured from the date of that particular purchase.

The zero-uploads guarantee

If no guest uploaded anything to your album in the 14 days after your event, you should not be paying for an empty album. Tell us and we will refund your plan in full, whether or not the 30 days above have passed. You can ask for this any time up to 30 days after your event date.

Two things to know about how we check it:

• Files you uploaded yourself — test shots, your own photos — do not count as guest uploads, so testing your album does not cost you the guarantee.
• It does not apply if guests did upload and you then deleted what they sent. We can see upload activity on the album, so there is nothing for you to prove.

How to ask

Email [email protected] with the email address on your account, your event date, and a line about what happened. We aim to deal with refund requests within 5 business days, and the money goes back to the card or account you paid from.

These two promises sit on top of your rights under the Australian Consumer Law, not instead of them. If something goes seriously wrong with the service you may be entitled to a refund under that law whether or not either promise applies — and you can ask for it at any time.

This is the most important section on the page, because it is the one that decides whether your photos still exist. Please read it.

Your hosting period

A paid album is hosted for 6 months, counted from your event’s start date. It is set when the album is created and does not move afterwards, so editing your dates later will not shorten or extend it. Free albums have no hosting expiry — they stay until you delete them.

During your hosting period the album is live, guests can upload, and you can download anything or everything as often as you like. Downloading does not remove anything.

We will remind you

We send eight emails across the hosting period: one the week after your event, one a month later, and then a series of reminders as the end approaches — three months, two months, one month, two weeks, one week and three days out. They are part of the service rather than marketing, so they are sent to the address on your account and you should keep it current.

What happens when hosting ends

When your hosting period ends, the album stops being live — but nothing is deleted yet. You then have a further 60 days. Extend your hosting during that window and everything comes back with it, untouched.

If nothing is done, all content in the album is permanently deleted 60 days after the hosting period ends. Deletion at that point is final and cannot be undone by us or by anyone else.

If you delete an album yourself

• On a paid plan, deleting schedules the album for deletion and you can restore it for 30 days. After that its photos and videos are permanently removed. The album record itself is kept, because it is what holds the plan slot you bought.
• On the free plan, deleting is immediate and permanent. There is no restore window. This is the trade-off that lets the free slot be reused.

Please keep your own copy

We take the durability of your content seriously — it is the whole product, and it cannot be taken again. But no online service should be the only place your wedding photos exist. Download them while your album is live and keep a copy somewhere you control.

Each plan includes an amount of storage, and you can add more at any time for $5 per 10 GB.

If your album goes past its included storage, uploads keep arriving — nothing is turned away in the middle of your reception. What happens instead is that the full-quality originals above the limit stay locked: you can see them in your gallery, but you cannot download them until you add storage. Add it and they unlock immediately.

There is a hard ceiling above the included amount at which new uploads do stop, so that an album cannot grow without limit. On the free plan there is no headroom above the limit at all.

Nothing is ever deleted for being over your storage limit. We lock, we do not delete.

You own your content. Your guests own theirs. We claim no ownership of any photo or video uploaded to Wedding QR Code, and nothing here transfers copyright to us.

To actually run the service we need your permission to handle those files, so you give us a limited, non-exclusive, royalty-free licence to store, back up, transmit and display your content — and only for the purpose of providing the service to you. In practice that means:

• Storing the files and keeping them safe for your hosting period
• Making thumbnails and web-sized versions so your gallery loads on a phone
• Removing location and other metadata from uploads as they are processed
• Showing the content to you, and to the people you have shared the album with
• Packaging files up when you ask to download them

That licence exists only to do those things, and it ends when the content is deleted.

We will never use your content for marketing or advertising without your specific written permission, we do not sell it or hand it to anyone else, and — as set out above — we do not analyse it or train models on it.

You confirm that you have the right to upload what you upload, and that doing so does not breach anyone else’s copyright, privacy or other rights. Photographs taken by a professional photographer are usually theirs, not yours: check your photographer’s contract before uploading their work into an album.

Guests reach an album with its QR code or link. They create no account and hand over nothing but the photos they choose and a name if they give one. By uploading, a guest accepts these terms as they apply to them.

What guests can do

• Upload photos and videos to the album they were given access to
• Remove their own uploads from the album while it is live
• See the whole album, or only their own uploads — whichever the host has chosen

What hosts are responsible for

The relationship with your guests is yours, not ours. Let them know that photos they upload go into your album and will be visible to you. If someone asks you to remove a photo of them, please do — you can remove anything from your own album at any time.

Location data is stripped from uploads when they are processed, so a photo taken at your venue does not carry the venue’s coordinates with it.

When using Wedding QR Code, please do not:

• Upload anything unlawful, threatening, abusive, harassing or defamatory
• Upload anything that infringes someone else’s copyright, privacy or other rights
• Upload sexual content, or any content that sexualises a child. Child sexual abuse material is reported to the appropriate authorities and the account is closed immediately
• Upload photos of someone who has asked not to be included
• Upload malware or anything designed to damage or interfere with the service
• Try to break into, probe, scrape or overload the service, or reach an album you were not given access to
• Work around storage limits, plan limits or any other technical restriction
• Use an album for anything other than collecting photos and videos from your event
• Sell, transfer or share your plan, or reuse an album for a different event

We may remove content, or suspend or close an album or account, if we reasonably believe it breaches these terms or the law.

Wherever we reasonably can, we will tell you first, explain what the problem is, and give you a chance to fix it. Where content is unlawful or someone is at risk of harm we will act first and tell you afterwards.

If we suspend or close something and it turns out we were wrong, we will restore it if it still exists, and refund you if it does not.

The Wedding QR Code name, logo, website, app, designs and underlying technology are ours and are protected by Australian and international law.

The QR code designs and printable cards we give you are yours to use for your own event — print them, put them on your signage, share the link. They are not yours to resell or to use for someone else’s event as a service.

We work hard to keep the service running, especially on a Saturday evening. We cannot promise it will never be interrupted: there is occasional maintenance, and we depend on providers whose outages are not in our control.

What we do commit to is treating your content as irreplaceable, because it is — and telling you promptly and honestly if something serious happens to it, rather than hoping you do not notice.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any right or remedy you have under that law, and if any part of these terms tries to, that part does not apply.

Among other things, that means the service must be provided with due care and skill and be fit for the purpose we describe. If there is a major failure you can cancel and get a refund, or seek compensation for reasonably foreseeable loss. If the failure is not major, we may choose to fix it within a reasonable time instead.

Where the law allows us to limit our liability, we limit it to — at our option — supplying the service again, paying the cost of having it supplied again, or refunding what you paid us for the plan in question.

We are not responsible for loss that was not reasonably foreseeable, or for things genuinely outside our control — your device, your internet connection, the venue’s wifi, or your guests simply not uploading anything.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud.

You are responsible for the content in your album — yours and your guests’. If someone brings a claim against us because of content in your album, or because you have breached these terms, you agree to cover our reasonable costs of dealing with it.

That does not apply where the problem was caused by our own breach of these terms or our own negligence. And if it ever comes up, we will tell you promptly, let you have a say in how it is handled, and will not settle a claim you are covering without asking you first.

You can close your account at any time by emailing [email protected]. Closing it deletes your albums and everything in them, permanently. Download anything you want to keep first — once it is gone we cannot get it back.

We may end this agreement if you seriously or repeatedly breach these terms, following the notice steps described under Removing content and suspending albums. If we do, sections that by their nature should continue — ownership, liability, governing law — continue.

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

The short version: we collect what we need to run your album — your account details, your event details, the files uploaded and a guest’s name if they give one. Location and other metadata are stripped from uploads as they are processed. Content is stored in our provider’s Sydney region, although some processing and delivery infrastructure operated by our providers sits overseas. We do not sell personal information, and we do not use your content for anything except providing the service to you.

If you want to know what we hold about you, correct it, or have it deleted — as a host or as a guest — email [email protected] and we will handle it.

We may update these terms as the product changes. When we do, we post the new version here with a new effective date, and where a change materially affects you we will email hosts with a live album at least 14 days before it takes effect, wherever we reasonably can.

A change will not be applied backwards to your disadvantage. If you have already paid for an event, the terms that applied when you bought are the terms for that event — unless a change is needed to comply with the law or to protect people’s safety.

These terms are governed by the laws of Victoria, Australia. The courts of Victoria have jurisdiction over any dispute arising from them — and nothing here prevents you from bringing a claim anywhere else the law allows you to, including in your own state or territory.

Questions about these terms, or about anything else, go to [email protected]. We answer within 1–2 business days.

Wedding QR Code is operated by D-EFFCON, Victoria, Australia.